Privacy Policy

Your privacy is important to us. This Privacy Policy explains how UK Retail Hub collects, uses, and protects your personal information when you visit or make a purchase from our website. We supply home essentials, kitchen items, and daily-use cosmetics across the United Kingdom.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, billing and delivery address.
• Order Information: Products purchased, order history, and payment confirmation (payment details are securely processed).
• Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Communicate order confirmations and delivery updates.
• Provide customer support.
• Improve our website and services.
• Send promotional emails (only if you have opted in).

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Performance of a contract (to fulfil your order).
• Your consent (for marketing communications).
• Legal obligations (record keeping and compliance).
• Legitimate interests (improving our services and website).

4. How We Protect Your Data

We use secure servers, SSL encryption, and industry-standard safeguards to protect your personal information. All payments are processed through trusted and secure third-party payment gateways.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information only with trusted third parties such as:

• Courier and delivery partners
• Payment service providers
• Analytics and performance tools

6. Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies via your browser settings, although some features may not function properly.

7. Marketing Communications

If you subscribe to our mailing list, we may send you offers and updates. You can unsubscribe at any time by clicking the link in our emails.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@ukretailhub.co.uk